2023 Counseling Survey

2023 Counseling Survey

Please take this short survey.

Your answers will help us improve!

1. I first tried to reach Child & Family Services by:

PhoneEmailOther

2. Did someone get back to you within 2 business days?

YesNo

3. I got pregnancy counseling.

YesNo

4. What Child & Family Services office did you use?

Traverse City on Veterans DriveTraverse City at Pete's PlaceHarbor SpringsI did not go into a Child & Family Services office.

5. I reached the program/person I was looking for easily.

6. When I went to a Child & Family Services building, I was satisfied with the surroundings.

7. I was satisfied with Child & Family Services fees for the service I received.

8. Times and places for me to receive services/education worked out well for me.

9. Child & Family Services staff were respectful towards me.

10. I was informed and involved in creating my treatment plan.

11. I made progress toward the goals in my treatment plan.

12. Any concerns I had with the program were addressed.

13. Child & Family Services staff focused on the needs of me/my family.

14. My experiences at Child & Family Services gave me hope.

15. Overall, I am satisfied with my experiences at Child & Family Services.

16. As a result of Child & Family Services counseling. I am better at...

17. Please give any comments or suggestions for improvement.

18. If you want follow up on this input, please write your name, phone number and/or email.