2024 Counseling E-Survey

2024 Counseling Survey

Please take this short survey.

Your answers will help us improve!
1. I first tried to reach Child & Family Services by:

PhoneEmailOther
2. Did someone get back to you within 2 business days?

YesNo
3. I got pregnancy counseling.

YesNo
4. The services I got were:

In-personVirtualBoth in-person AND virtual
Please choose 1 answer for each question.

1=Strongly Disagree 2=Disagree 3=Neutral or N/A 4=Agree 5=Strongly Agree
5. I reached the program/person I was looking for easily.

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1 is , 5 is
6. If I went to a Child & Family Services building, I was satisfied with the surroundings.

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7. I was satisfied with Child & Family Services fees for the service I received

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1 is , 5 is t
8. Times and places for me to receive services/education worked out well for me.

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9. Child & Family Services staff were respectful towards me.

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10. I was informed and involved in creating my treatment plan.

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1 is , 5 is
11. I made progress toward the goals in my treatment plan.

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12. Any concerns I had with the program were addressed.

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13. Child & Family Services staff focused on the needs of me/my family.

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1 is , 5 is
14. My experiences at Child & Family Services gave me hope.

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1 is , 5 is
15. Overall, I am satisfied with my experiences at Child & Family Services.

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5

1 is , 5 is
16. As a result of Child & Family Services counseling. I am better at...
17. Please give any comments or suggestions for improvement.
I give my permission for Child & Family Services to use comments above (without my name) for reports and promotion.
18. If you want follow up on this input, please write your name, phone number and/or email.
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Should be Empty:

Please choose 1 answer for each question.