2025 Safe Haven Survey

2025 Safe Haven Survey

Please take this short survey. Your answers will help us improve!
1. I received services at:

Safe Haven in Traverse CitySafe Haven North in Harbor Springs
2. I first tried to reach Child & Family Services by:

PhoneEmailOther
3. Did someone get back to you within 72 hours?

YesNo
Please choose 1 answer for each question.

1=Strongly Disagree 2=Disagree 3=Neutral or N/A 4=Agree 5=Strongly Agree
4. I reached the program/person I was looking for easily.

1

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3

4

5

1 is , 5 is
5. I am/was satisfied with the Child & Family Services office space, lobby, and visit rooms.

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5

1 is , 5 is
6. When I come to Safe Haven, I enter at the

upper levellower level
7. I am/was able to give input into the days and times of Safe Haven services.

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5

1 is , 5 is
8. My child(ren) and I feel safe when using Safe Haven services.

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4

5

1 is , 5 is
9. Safe Haven offered help with safety planning and/or ways to address other needs and goals as needed or requested.

1

2

3

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5

1 is , 5 is
Please contact Safe Haven if you would like to add or update a Safety Plan, or if you have any other needs we can help with.
10. Safe Haven staff offered me resources and information about support services in the community.

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5

1 is , 5 is
11. My feedback about concerns I've had while using Safe Haven services was heard, and issues were addressed.

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5

1 is , 5 is
12. What can Safe Haven do to help you feel more comfortable or supported while using services?
13. Children: What can Safe Haven do to help you feel safe while using it?
14. Overall, I am satisfied with Child & Family Services.

1

2

3

4

5

1 is Strongly Disagree, 5 is Strongly Agree
15. Do you have any other comments or feedback?
16. I give my permission for Child & Family Services to use comments above (without my or my child's names) for reports and promotion.

YesNo
17. If you would like follow-up on this input, please add your first name, phone number, and/or email address.
(Optional) Please help us learn more about our community by clicking here to take our quick community information survey!
Thank you for taking the time to fill out this survey. We value your input!
Should be Empty:

2025 Safe Haven Survey

Please choose 1 answer for each question.

Thank you for taking the time to fill out this survey. We value your input!