2026 Counseling Survey
Please take this short survey.
Your answers will help us improve!
1. I first tried to reach Child & Family Services by:
Phone
Email
Other
2. Did someone get back to you within 48 hours?
Yes
No
Please choose 1 answer for each question.
1=Strongly Disagree 2=Disagree 3=Neutral or N/A 4=Agree 5=Strongly Agree
3. I reached the program/person I was looking for easily.
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4. If I went to a Child & Family Services building, I was satisfied with the surroundings.
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5. Times and places for me to receive services/education worked out well for me.
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6. Child & Family Services staff were respectful towards me.
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1 is , 5 is
7. I was informed and involved in creating my treatment plan.
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1 is , 5 is
8. I made progress toward the goals in my treatment plan.
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1 is , 5 is
9. Child & Family Services staff focused on the needs of me/my family.
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10. Any concerns I had with the services I received were addressed.
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11. My experiences at Child & Family Services gave me hope.
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1 is , 5 is
12. Overall, I am satisfied with my experiences at Child & Family Services.
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1 is , 5 is
13. As a result of Child & Family Services counseling, I/my family improved in the following ways:
14. Please give any comments or suggestions for improvement.
15. I give my permission for Child & Family Services to use comments above (without my name) for reports and promotion.
Yes
No
16. IF you want follow up on this input, please write your FIRST NAME ONLY, phone number and/or email.
Thank you for taking the time to fill out this form. We value your input!
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